This book brings together the state of the art and current debates in the field of formative research, and examines many of the innovative methods largely overlooked in the available literature. This book will help social marketing to move beyond surveys and focus groups.The book addresses the needs of social marketing academics and practitioners alike by providing a robust and critical academic discussion of cutting-edge research methods, while demonstrating at the same time how each respective method can help us arrive at a deeper understanding of the issues that social marketing interventions are seeking to remedy.Each chapter includes a scholarly discussion of key formative research methods, a list of relevant internet resources, and three key readings for those interested in extending their understanding of the method. Most chapters also feature a short case study demonstrating how the methods are used.

Brings together in one scholarly resource a range of formative research methods for social marketers

Introduction.- Chapter 1 What can formative research do for you?.- PART I Getting started: Looking backwards.- Chapter 2 Case study.- Chapter 3 Systematic literature review.- Chapter 4 Making sense of big data.- Chapter 5 Ethics in social marketing research.- PART II Quantitative methods: Looking forwards.- Chapter 6 Experimental methods.- Chapter 7 Eye tracking (neuromarketing).- Chapter 8 Observational techniques.- Chapter 9 Visual observation techniques.- PART III Qualitative methods.- Chapter 10 Projective techniques.- Chapter 11 Consumer diaries.- Chapter 12 Videography and netnography.- Chapter 13 Action research.- Conclusions.- Chapter 14 The importance of formative research.