Identify consumer behavior
to the restaurant industry after COVID-19 in the City of Puebla
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ISBN-13:
9786203960976
Veröffentl:
2021
Einband:
Paperback
Erscheinungsdatum:
25.07.2021
Seiten:
56
Autor:
Haide Marisol Guarneros Hernández
Gewicht:
102 g
Format:
220x150x4 mm
Sprache:
Englisch
Beschreibung:
The objective of this research is to analyze the needs of customers in the reopening of the restaurant sector after the sanitary emergency caused by COVID-19 in the state of Puebla. Among the main results, it is highlighted that customers want restaurants to have adequate cleaning and disinfection of common areas, sanitizing mats, distance between tables, mandatory use of mouth covers, masks and antibacterial gel, food safety, as well as trained personnel for the "new normality". There is also a significant growth in the request for takeaway food, telephone orders or through mobile applications, 64% of the surveyed population will continue to acquire food under these modalities, so that, meet this type of service will be important for this sector.
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