This book constitutes the proceedings of the 10th International Conference on Product-Focused Software Process Improvement, PROFES 2009, held in Oulu, Finland, on June 15-17, 2009.

This book constitutes the proceedings of the 10th International Conference on Product-Focused Software Process Improvement, PROFES 2009, held in Oulu, Finland, on June 15-17, 2009.This year, special emphasis was placed on software business to bridge research and practice in the economics of software engineering. This focus ensured a comprehensive coverage of software development and enabled participants to tackle one of the most important current challenges identified by the software industry and the software research community, namely the shift of focus from "product" to "services".The 34 papers presented together with 2 keynote speeches were carefully reviewed and selected. The topics covered are evidence-based software engineering and quality assurance, agile software development, process models and SPI, processes, software as a business. The book also includes contributions to industrial case studies, workshops, and tutorials.

Keynote Addresses.- The Consumer Juggernaut: Web-Based and Mobile Applications as Innovation Pioneer.- Software "Best" Practices: Agile Deconstructed.- Evidence Based Software Engineering and Quality Assurance.- Key Questions in Building Defect Prediction Models in Practice.- Investigating the Impact of Software Requirements Specification Quality on Project Success.- Prediction of Software Quality Model Using Gene Expression Programming.- Method for Software Cost Estimating Using Scope Champions.- A Measurement Framework for Team Level Assessment of Innovation Capability in Early Requirements Engineering.- Evidence Based Software Engineering.- Why a CMMI Level 5 Company Fails to Meet the Deadlines?.- Towards Multi-Method Research Approach in Empirical Software Engineering.- The Role of Empirical Evidence for Transferring a New Technology to Industry.- Agile Software Development.- Towards a Framework for Using Agile Approaches in Global Software Development.- Value Creation by Agile Projects: Methodology or Mystery?.- Decision Support for Iteration Scheduling in Agile Environments.- Some Findings Concerning Requirements in Agile Methodologies.- An Exploratory Investigation on Refactoring in Industrial Context.- Absorbing Software Testing into the Scrum Method.- Process Models and SPI.- Learning and Organizational Change in SPI Initiatives.- The Role of Different Approaches in Inspection Process Improvement.- Scenario-Based Assessment of Process Pattern Languages.- Towards a Systematic Metric Based Approach to Evaluate SCAMPI Appraisals.- A New Way to Organize DFX in a Large Organization.- The Tool Coverage of Software Process Improvement Frameworks for Small and Medium Sized Enterprises.- Processes.- Improving the Product Documentation Process of a Small SoftwareCompany.- Lessons Learnt from the Improvement of Customer Support Processes: A Case Study on Incident Management.- A Decision Model for Supporting Task Allocation Processes in Global Software Development.- Software as a Business.- Software Process Improvement: Supporting the Linking of the Software and the Business Strategies.- Integrating Value and Utility Concepts into a Value Decomposition Model for Value-Based Software Engineering.- On Business-Driven IT Security Management and Mismatches between Security Requirements in Firms, Industry Standards and Research Work.- Industrial Case Studies.- The Waterfall Model in Large-Scale Development.- Towards a Better Understanding of CMMI and Agile Integration - Multiple Case Study of Four Companies.- ERP System Implementation: An Oil and Gas Exploration Sector Perspective.- Workshops.- 11th International Workshop on Learning Software Organizations (LSO 2009) New Media in Transfer and Innovation.- A Half-Day Workshop on "Smarter Investment by Aligning SPI Initiatives, Capabilities and Stakeholder Values".- Tutorials.- Business Alignment: Measurement-Based Alignment of Software Strategies and Business Goals.- Customer Communication Challenges and Solutions in Globally Distributed Agile Software Development.- Tutorial: Case Studies in Software Engineering.