This book constitutes the refereed proceedings of the 7th International Conference on Electronic Government, EGOV 2008, held in Torino, Italy, in August/September 2008 within the DEXA 2008 conference cluster.

Strategies and Frameworks, Motivators, and Contexts.- Does the Answer to eGovernment Lie in Intermunicipal Collaboration? An Exploratory Italian Case Study.- Pacta Sunt Servanda but Where Is the Agreement? The Complicated Case of eCustoms.- Implementation Challenges: Competing Structures When New Public Management Meets eGovernment.- The Influence of Power in the Development of an Information Infrastructure.- Case Study on the Effects of Administrative Informatization on the Organizational Structure for the Central Government in Korea.- Control, De-politicization and the eState.- Assessment, Evaluation and Benefit Models for ICT Investments.- Adoption of High Impact Governmental eServices: Seduce or Enforce?.- eGovernment Project Evaluation: An Integrated Framework.- Managing Benefits in the Public Sector. Surveying Expectations and Outcomes in Norwegian Government Agencies.- Pre-determinants of Implementing IT Benefits Management in Norwegian Municipalities: Cultivate the Context.- Evaluation of ICT Investments in Public Administrations Based on Business Process Models.- Capability Maturity Framework for eGovernment: A Multi-dimensional Model and Assessing Tool.- eGovernment Front-End Services: Administrative and Citizen Cost-Benefits.- Building a Value-Centric e-Government Service Framework Based on a Business Model Perspective.- Inclusion and User-Centred Design.- Unity in Diversity: An Analysis of Inter-governmental Cooperation in the Field of geoICT.- eElectioneering: Current Research Trends.- Using Online Public Services: A Measurement of Citizens' Operational, Formal, Information and Strategic Skills.- Citizen Participation and Involvement in eGovernment Projects: An Emergent Framework.- Channel Perceptions and Usage: Beyond Media Richness Factors.- DigitalDivide in eGovernment: The eInclusion Gap Model.- Engineering User Requirements for e-Government Services: A Dutch Case Study.- Transparent Complexity by Goals.- Driver or Passenger? An Analysis of Citizen-Driven eGovernment.- Improving Trust in Composite eServices Via Run-Time Participants Testing.- Interoperability and Application of Semantic Technologies in eGovernment.- Test Strategies for Evaluation of Semantic eGovernment Applications.- A Modular Reference Architecture Framework for Electronic Cross-Organizational Interoperation.- Semantic Integration of eGovernment Services in Schleswig-Holstein.- Semi-automatic Ontology Construction for Improving Comprehension of Legal Documents.- Paving the Way to eGovernment Transformation: Interoperability Registry Infrastructure Development.- From Cooperation to Cooperability.- Challenges of Government Enterprise Architecture Work - Stakeholders' Views.- Introducing a Public Agency Networking Platform towards Supporting Connected Governance.