Organizational learning in tourism and hospitality crisis management
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ISBN-13:
9783110679076
Veröffentl:
2021
Erscheinungsdatum:
15.01.2022
Seiten:
250
Autor:
Zahed Ghaderi
Gewicht:
570 g
Format:
240x173x24 mm
Serie:
8, De Gruyter Studies in Tourism
Sprache:
Englisch
Beschreibung:
Tourism and hospitality organizations have always been exposed to disruptions, stresses, and crises, making the management of these adversities a necessary skill. The prolonged and complex turbulence that the industry is often facing from epidemics and pandemics, climate change and extreme environmental phenomena, or political instability and economic crashes, raise questions: Do these organizations learn from the crises they experience? If so, how do they learn, and what do they do with this learning?
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