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Designing a Bottom-up Operations Strategy
Beschreibung:
This book focuses on top-down and bottom-up antecedents for employee engagement. It combines Operations Management (OM) with elements from Human Resource Management (HRM) and Organizational Behavior (OB) to answer the overarching question: "How is operations strategy formation influenced by the individual employee?" Dedicated chapters investigate key research questions, closing the integration gap between OM and HRM/OB. The book develops and statistically analyzes an operations strategy opportunity-motivation-ability framework. In addition, it examines how basic need fulfillment and organizational fairness relate to job satisfaction and performance.
1. Introduction.- 2. Antecedents of Behavior Supporting Bottom-up Operations Strategy Formation.- 3. Helping Colleagues, Improving Operations Quality, or Just Doing One's Job? - An Empirical Examination of Employee Behavior.- 4. Basic Human Needs and Organizational Justice Explain Job Satisfaction, But Do They Predict Individual Performance?.- 5. Conclusion.
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