Discover how to provide feedback that's human, energizing, and effective.

You've probably experienced the discomfort of receiving or giving feedback. It's no surprise that research confirms traditional feedback models are broken, often causing more harm than good. If you're a leader, coach, or leadership development professional feeling stuck on how to best retain and develop talent, Feedback Reimagined will show you the way. Inside these pages, executive coaches Pete Berridge and Jen Ostrich invite you to reimagine a new way of experiencing feedback that creates more empowered and engaged workforces.


Grounded in the science of positive psychology and social support, the Shift Positive® Method will teach you how to:

Discern what makes your current approach to feedback ineffective and why
Engage in transparent feedback that is psychologically safe
Use the science of positive psychology and social support for better results
Build a culture of two-wav accountability and allyship
Create a shift in mindset that positively impacts employee engagement across the entire organization