Beschreibung:
This highly practical, user-friendly guide is based on a broad definition of relational empathy in the clinical context. With a clear focus on understanding the patient's situation, perspective and feelings, and communicating and acting on that understanding in a beneficial way, the book establishes the flexible, person-centred CARE Approach.
About the authors. Acknowledgements. Introduction. Welcome to the care approach. What is the care approach? Structure of the learning tool. Additional information. Module 1: What you bring to the encounter. Module 2: Connecting. Module 3: Assessing. Module 4: Responding. Module 5: Empowering. Module 6: Putting it all together. Module 7: The care approach with colleagues and in teams. Module 8: Facilitating the care approach. References. Appendix 1: The care measure. Appendix 2: Person-centredness. Appendix 3: Background to film scenarios. Appendix 4: Background of the care approach. Appendix 5: Transcripts of audio recordings from exercises. Appendix 6: Additional bibliography. Frequently asked questions. Further reading. The care approach worksheet. Possible answers.