Building a High-Performance Team is intended to provide IT managers with informative and practical advice and tips on how to create a high-performance team.IT managers' work cannot be achieved without collaboration and teamwork. Whether leading a team, or working as a team member or part of a cross-functional team, the successful implementation of IT projects, depends on effective team working.
This book will help you to create a strong team. It is designed to assist you in understanding the characteristics of a high-performance team, to help you assess where your team stacks up and to develop a plan of action for realising team potential.
The author, Sarah Cook is the Managing Director of The Stairway Consultancy Ltd. She has 15 years' consulting experience specialising in team building, leadership and change and a background in industry. Sarah is a Fellow of the Chartered Institute of Personnel and Development, with an MA from Cambridge University and an MBA. She is an accredited user of a wide range of psychometric and personal diagnostic tools.

Introduction 10 Chapter 1: Characteristics of a High-Performance Team 12 Chapter 2: The Stages of Team Development 27 Chapter 3: Roles People Play in a Team 37 Chapter 4: Creating a Team Vision and a Set of Values 49 Chapter 5: Effective Team Meetings 57 Chapter 6: Dealing with Conflict in a Team 73 Chapter 7: Cross-functional Team Working 100 Bibliography 105 Glossary 105 ITG Resources 105