Mastering Communication in Social Work: From Understanding to Doing
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ISBN-13:
9781849054447
Veröffentl:
2014
Erscheinungsdatum:
21.05.2014
Seiten:
176
Autor:
Martin Bailey
Gewicht:
243 g
Format:
228x149x15 mm
Serie:
Mastering Social Work Skills
Sprache:
Englisch
Beschreibung:
Communication skills are fundamental to effective social work practice. Accessible and easy-to-read, this book explores how communication works, the factors that influence how effectively we attend to and convey information, and how we can improve our communication. Practice vignettes and exercises for the reader are included throughout.
Introduction. 1. The Principles of Social Work Communication. 2. How Communication Works. 3. Diversity in Communication. 4. Communication where there is resistance or reluctance. 5. 'Doing' communication: a new approach to changing how we improve practice. References. Index.
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