In DetailSugarCRM is the world's leading commercial open-source customer relationship management (CRM) software for companies of all sizes. SugarCRM easily adapts to any business environment by offering a more flexible, cost-effective alternative to proprietary applications. SugarCRM's open-source architecture allows companies to more easily customize and integrate customer-facing business processes in order to build and maintain more profitable relationships. SugarCRM offers several deployment options, including on-demand, on-premise and appliance-based solutions to suit customers' security, integration, and configuration needs. This book will help you to customize the SugarCRM code. You will get learn about the database and application architecture. The book provides you with a module development tutorial, showing the essential steps for hooking your module into the SugarCRM infrastructure. You will learn about common customizations that can be performed against the codebase.This is a developer's manual for SugarCRM. It focuses on customizing SugarCRM. It provides an overview of the architecture of the application and the database, and covers the essential steps for hooking your module into the SugarCRM infrastructure.ApproachThe book is structured as:An overview of the architecture of the application and database, how it all fits together A module development tutorial, showing the essential steps for hooking your module into the SugarCRM infrastructure A section of common customizations that can be performed against the codebase Who this book is forThe book is for PHP developers working with SugarCRM, who want to extend its capabilities. Readers should have a basic knowledge of SugarCRM as the book does not cover installation and usage of SugarCRM. This can be gained from Implementing SugarCRM.