Emotional Intelligence in Health and Social Care
A Guide for Improving Human Relationships
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ISBN-13:
9781846195402
Veröffentl:
2011
Erscheinungsdatum:
22.11.2011
Seiten:
176
Autor:
John Hurley
Gewicht:
308 g
Format:
247x171x12 mm
Sprache:
Deutsch
Beschreibung:
'While emphasising caring for others, this book also place great importance on the practitioner caring for and developing themselves
Introducing emotional intelligence. Why emotional intelligence matters in health and social care. Self awareness and empathy: foundational skills for practitioners. The therapeutic relationship and emotional intelligence. Communication. Emotional intelligence and leadership. Using emotional intelligence to navigate a critical incident. Emotional intelligence and the concept of emotional touchpoints in healthcare. Emotional intelligence and being a successful learner and teacher. Emotional approaches and activities to enhance emotional intelligence. Some final thoughts on emotional intelligence.
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