This innovative workbook enables students and those working in health and social care to deepen their understanding of the values that underpin their practice. Rich in practical exercises and downloadable resources that invite the reader to engage with their own values, it explores how values, though not often reflected on, define the quality of care delivered.Supported by case studies and including a glossary of key terms and concepts, the workbook provides an overview of how values are adopted and adapted in professional contexts across health and social care services. With an emphasis on the ever-evolving nature of values, it examines professional ethics through the lens of legislation, codes of conduct, cost-effectiveness and whole-organisation management. This unique resource allows readers to gain a clearer picture of what their values are and how they can realistically implement them in their work, thus achieving the highest possible quality of care delivery.

Acknowledgements. Introduction. 1. Surfacing personal values: Identifying yourself. 2. Being a person who uses services. 3. Being a learner. 4. Becoming a professional. 5. Becoming a member of the team/organisation. 6. Becoming a leader/influencer/shaper. Conclusion. Glossary. References.