Millionaire Service Advisor
A System for Collecting and Caring for Customers
Paperback
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ISBN-13:
9781733394529
Veröffentl:
2019
Einband:
Paperback
Erscheinungsdatum:
08.10.2019
Seiten:
136
Autor:
Chris Collins
Gewicht:
182 g
Format:
216x140x8 mm
Sprache:
Englisch
Beschreibung:
Service Advisors in the Automotive industry create, arguably, more gross profit than any other employee in the dealership and receive the least amount of training. On top of that, they also have the most influence on customer retention and future new car purchases.The facts are, according to NADA, regular service customers are 17 times more likely to buy their next vehicle from their servicing dealership. And an increase in customer retention rates of just 5% improves dealership profits by 35%.
Millionaire Service Advisor is a roadmap on how to do just that, focused on the caring and collecting of customers.
Includes an 11 step process on how to implement our Circle of Trust System.
Millionaire Service Advisor is a roadmap on how to do just that, focused on the caring and collecting of customers.
Includes an 11 step process on how to implement our Circle of Trust System.
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