Beschreibung:
The latest research data confirms it: body language in the workplace matters. A lot. Professionals with great nonverbal communication skills gain a documented advantage over their competitors. We form opinions of one another within 7 seconds of meeting and 93% of the message people receive has nothing to do with what we actually say.
Preface: Beyond Words - The other 93 percent of your messageChapter 1: Reading the Whole Body - Everything you've ever wanted to know about someone, in just a glanceChapter 2: The Eyes Have It - My, what big barometers of effective communication you have!Chapter 3: Face to Face - What facial expressions are telling you, and what you still need to knowChapter 4: Talking With Your Hands - He's got the whole world (of meaning) in his hands . . . and she does too!Chapter 5: Feet First - Getting a leg up on nonverbal communicationChapter 6: You're In My Space - Getting in The Zone . . . and realizing when it's time to get back outChapter 7: The Power of Touch - How to reach out and really make contactChapter 8: What Did They Mean by That? - Translating body language across culturesChapter 9: What Did Your Body Just Say? - Selling your message without saying a word