Working with Culture
How the Job Gets Done in Public Programs
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ISBN-13:
9781568026879
Veröffentl:
2002
Einband:
Paperback
Erscheinungsdatum:
01.03.2002
Seiten:
162
Autor:
Anne M. Khademian
Gewicht:
257 g
Format:
234x156x9 mm
Sprache:
Englisch
Beschreibung:
In their quest to improve government performance, managers must overcome a multitude of problems, from entrenched procedures and employee concerns to citizen complaints and political pressure for results. A key to fostering successful reform is a thorough understanding and management of a program's culture. Drawing on a wealth of detailed examples from federal, state, and local agencies, Anne Khademian shows that cultural roots not only determine the way work is performed, but also dictate the ultimate success of reform efforts.
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