The purpose of this cutting-edge collection of essays is threefold: first, it presents the principles of data collection and interpretation or the methodological distinctions of a particular method appropriate to technical communication research. Second, it discusses the foundational principles of the methodologies given the primary discipline in which they were created and applied. Finally, it reflects upon the process of importing and employing these methodologies into the research field of technical communication, and on how technical communication research has contributed to the development and application of these methodologies.Written by many noted scholars in the field and presenting a wide range of research methods, Research in Technical Communication combines theory and practice. Both technical communicators and industry researchers who want to learn more about workplace research and methodologies will find it invaluable, as will beginning and advanced scholars, who will find much that is useful in its variety of subjects.

Outlines foundational principles of a range of methodologies in technical communication, reflecting on the process of importing and employing these methodologies into technical communication research.

IntroductionConsidering Ethical Issues in Technical Communication Research by Lee-Ann Kastman Breuch, Andrea M. Olson, and Andrea Breemer FrantzEthnographic Research by Susan M. KatzAnalyzing Everyday Texts in Organizational Settings by Carol A. BerkenkotterHistorical Methods for Technical Communication by Teresa Kynell and Bruce SeelySurveys and Questionnaires by Daniel J. MurphyExperimental and Quasi-Experimental Research by Davida CharneyIdentifying and Accommodating Audiences for Technical and Professional Communication Research by Jo Allen and Sherry SouthardEvaluating the Complete User Experience: Dimensions of Usability by Roger A. GriceFeminist Criticism and Technical Communication Research by Mary M. LayCultural Studies: An Orientation for Research in Professional Communication by Charlotte Thralls and Nancy BlylerScience and Technology Studies as a Research Method: Toward a Practical Ethics for Technical Writing by John MonbergTechnical Communication Research in Cyberspace by Laura J. Gurak and Christine M. SilkerIndex