In today's knowledge-driven business environment, research and development teams face particular challenges as their purpose is to discover and/or develop new concepts, products, or processes; the pressure to perform is intense. A year-long study of 58 R&D project teams set out to identify the factors that distinguish the successful teams from the under-performers. The resulting book argues that a substantial part of a team's success is not dependent on the type of work (fundamental research vs. product development), the institutional environment (corporate vs. public), or even provision of resources-but leadership. Successful team leaders employ a transformational style that inspires and motivates team members to perform at their best; they set clear goals and tasks; they establish an environment of mutual trust and respect; and they are skilled politicians who liaise with external stakeholders-including customers, senior managers, service providers, and regulators-to gain essential support. Integrating insights from the fields of technology management, social psychology, and organizational behavior, Leon Mann and his colleagues present recommendations to assist organizations and management in developing strong team leaders and building innovative teams.

This in-depth study of R&D product teams reveals the leadership factors that separate the exceptional teams from the under-performers.

PrefaceIntroduction: Stories From the Front Line by Leon MannThe ARC Study: Design and Method for Studying R&D Teams and Their Leaders by Leon Mann, Paul G. Bain, Andrew Pirola-Merlo and Giles HirstR&D Project Leaders: Roles and Responsibilities by Paul G. Bain, Leon Mann, Linsey Atkins and Jeremy DunningTransformational Leaders of Project Teams: Who Are They and What Difference Do They Make? by Leon Mann and Nicole GillespieHow Trustworthy Is Your Leader? Implications For Leadership, Team Climate and Outcomes In R&D by Nicole Gillespie and Leon MannLeaders Who Learn by Giles Hirst, Leon Mann, Paul G. Bain and Marinella PadulaThe Impact of Team Climate On Innovation In R&D Teams by Andrew Pirola-Merlo, Paul G. Bain and Leon MannCommunicating Effectively: Five Factors That Promote Project Team Performance by Giles Hirst and Leon MannThe Effects of Team Size, Tenure and Turnover On Communication Safety and Team Performance by Giles Hirst, Leon Mann and Marinella PadulaOrganizational Supports For Innovative R&D by Andrew Pirola-Merlo and Leon MannManaging In Tough Times by Leon Mann, Oscar Hauptman, Robert Marshall, and Jeremy DunningThe Customer by Marinella Padula and Leon MannTerrific Teams and Troubled Teams by Leon MannOrganizations, Managers, Customers, Leaders, and Teams by Leon MannAbout the Editor and ContributorsIndex