Beschreibung:
Leadership books and seminars commonly open with anecdotal stories for engrossing the listener. A reason why these books and seminars are so popular, or even needed, is because the authors realize that employees naturally resist change, and that management will face a barrier every time they are the carriers of bad news such as job cuts, pay cuts, or reorganization where employees are negatively affected and forced into new positions or new duties. But the reliance on anecdotes and metaphors for success can backfire by making the employees feel underappreciated, or worse, insulted and manipulated.