What comes after SAP Business Suite? Can the "new SAP" can meet your existing business requirements-and if so, how? This book is your big-picture introduction to how SAP solutions address your day-to-day business and IT processes in the post-SAP Business Suite landscape. Learn about up-and-coming SAP applications, from SAP S/4HANA, to SAP C/4HANA, to SAP IBP. Follow a central business case to get a clear idea of how the new SAP portfolio can work for you, now and in the years ahead!Highlights include: 1) SAP S/4HANA2) SAP HANA3) SAP C/4HANA4) SAP Integrated Business Planning5) SAP Ariba 6) SAP SuccessFactors7) SAP Lumira8) SAP Analytics Cloud9) SAP Cloud Platform10) SAP Leonardo11) Administration 12) Digital transformation

Tools: Discover new technologies and SAP Leonardo

... Preface ... 19... Who This Book Is For ... 19... How This Book Is Organized ... 19... Acknowledgments ... 27... Conclusion ... 28... Introduction ... 29... What Is Digital Transformation? ... 30... Digital Transformation Business Case ... 33... Learning to Read the SAP Landscape ... 37... Part I: Customer Experience ... 451 ... Customer Experience with SAP C/4HANA ... 471.1 ... Business Case ... 491.2 ... Marketing ... 511.3 ... Sales ... 621.4 ... Commerce ... 701.5 ... Customer Service ... 751.6 ... Data ... 831.7 ... The Road Ahead ... 852 ... Sales and Service with SAP S/4HANA ... 872.1 ... Business Case ... 882.2 ... Order and Contract Management ... 902.3 ... Sales Planning and Performance Management ... 1002.4 ... Billing and Revenue Management ... 1052.5 ... Customer Service ... 1112.6 ... The Road Ahead ... 117... Part II: Operations ... 1193 ... Supply Chain Planning with SAP Integrated Business Planning ... 1213.1 ... Business Case ... 1233.2 ... Sales and Operations Planning ... 1243.3 ... Demand Management ... 1323.4 ... Inventory Management ... 1333.5 ... Response and Supply Management ... 1373.6 ... Supply Chain Analytics ... 1393.7 ... The Road Ahead ... 1404 ... Sourcing and Procurement with SAP S/4HANA and SAP Ariba ... 1434.1 ... Business Case ... 1444.2 ... SAP Portfolio Overview ... 1464.3 ... Sourcing ... 1504.4 ... Purchasing ... 1614.5 ... Services Procurement ... 1674.6 ... The Road Ahead ... 1705 ... Manufacturing with SAP S/4HANA ... 1735.1 ... Business Case ... 1745.2 ... SAP Portfolio Overview ... 1765.3 ... Production Planning ... 1785.4 ... Production Execution ... 1845.5 ... Manufacturing Execution ... 1865.6 ... Production Quality Management and Delivery ... 1895.7 ... The Road Ahead ... 1916 ... Supply Chain Management with SAP S/4HANA ... 1936.1 ... Business Case ... 1956.2 ... Inventory Management and Basic Warehouse Management ... 1966.3 ... Extended Warehouse Management ... 2036.4 ... Transportation Management ... 2066.5 ... The Road Ahead ... 2097 ... Asset Management with SAP S/4HANA ... 2117.1 ... Business Case ... 2127.2 ... Maintenance Management ... 2137.3 ... Asset Operations ... 2287.4 ... The Road Ahead ... 2308 ... Research and Development with SAP S/4HANA ... 2338.1 ... Business Case ... 2358.2 ... Innovation Management ... 2358.3 ... Product Lifecycle Costing ... 2388.4 ... Portfolio and Project Management ... 2418.5 ... Commercial Project Management ... 2428.6 ... The Road Ahead ... 245... Part III: Financials ... 2479 ... Financial Accounting with SAP S/4HANA ... 2499.1 ... Business Case ... 2519.2 ... Financial Statements ... 2529.3 ... General Ledger Accounting ... 2589.4 ... Financial Close ... 2659.5 ... Receivables Management ... 2689.6 ... Invoice Management and Accounts Payable ... 2729.7 ... Asset Accounting ... 2759.8 ... Real Estate Management ... 2779.9 ... Financial Consolidation ... 2789.10 ... Governance, Risk, and Compliance ... 2829.11 ... Treasury Management ... 2849.12 ... The Road Ahead ... 28610 ... Management Accounting with SAP S/4HANA ... 28710.1 ... Business Case ... 28810.2 ... Cost Management ... 29010.3 ... Planning and Control ... 29310.4 ... Profitability Analysis ... 29710.5 ... Project Accounting ... 30010.6 ... The Road Ahead ... 303... Part IV: Human Resources ... 30511 ... Core Human Resource and Talent Management with SAP SuccessFactors ... 30711.1 ... Business Case ... 30811.2 ... Hire-to-Retire Process Overview ... 30911.3 ... Core Human Resources and Payroll ... 31211.4 ... Time and Attendance ... 31711.5 ... Recruiting and Onboarding ... 31911.6 ... Learning and Development ... 32411.7 ... Performance and Compensation ... 32711.8 ... Workforce Planning and Analytics ... 33011.9 ... The Road Ahead ... 33112 ... Contingent Workforce Management with SAP Fieldglass ... 33312.1 ... Business Case ... 33512.2 ... Simple Contingent Work ... 33612.3 ... Complex Contingent Engagements ... 34012.4 ... The Road Ahead ... 34313 ... Travel and Expense Management with SAP Concur ... 34513.1 ... Business Case ... 34613.2 ... Expense ... 34913.3 ... Travel ... 35213.4 ... Reporting ... 35613.5 ... Monitoring ... 35713.6 ... The Road Ahead ... 357... Part V: Data ... 35914 ... Database and Platform ... 36114.1 ... Business Case ... 36214.2 ... Architecture Overview ... 36314.3 ... Database Technology ... 36614.4 ... Application Platforms ... 37514.5 ... User Interface ... 38314.6 ... The Road Ahead ... 38815 ... Data Warehouse ... 39115.1 ... Business Case ... 39215.2 ... Data Warehousing ... 39415.3 ... Big Data ... 40615.4 ... The Road Ahead ... 40816 ... Analytics ... 41116.1 ... Business Case ... 41216.2 ... Business Intelligence ... 41316.3 ... Enterprise Performance Management ... 42716.4 ... Predictive Analytics ... 42916.5 ... The Road Ahead ... 43117 ... Enterprise Information Management ... 43517.1 ... Business Case ... 43617.2 ... Data Strategy ... 43817.3 ... Data Governance ... 44017.4 ... Data Quality and Remediation ... 44517.5 ... Data Migration ... 45117.6 ... The Road Ahead ... 458... Part VI: Integration and Administration ... 46118 ... Application Integration ... 46318.1 ... Business Case ... 46418.2 ... Cloud Integration ... 46618.3 ... Process Orchestration ... 47018.4 ... API Management ... 47918.5 ... Process Mining ... 48118.6 ... Operational Process Intelligence ... 48518.7 ... The Road Ahead ... 48819 ... Administration ... 49119.1 ... Business Case ... 49219.2 ... Business Processes and Best Practices ... 49319.3 ... Portfolio-to-Project ... 49619.4 ... Requirement-to-Deploy ... 50019.5 ... Request-to-Fulfill ... 50519.6 ... Detect-to-Correct ... 50619.7 ... The Road Ahead ... 511... Conclusion ... 513... Business Case Conclusion ... 513... Emerging Business Challenges ... 518... The Road Ahead for SAP ... 519... The Authors ... 521... Index ... 523