Get the most out of your Quality Management system in SAP! From QM configuration to business process management to working in the system, this is the resource you need. Get a 360-degree view of the component, learn about QM concepts like samples and certificates, and set up essential master data. Once you've covered the basics, you'll learn how QM works with other components in the supply chain, and learn how to use workflow tools like the Classification System and Engineering Change Management.

Integrate QM with your supply chain in SAP ERP

Acknowledgments ...23Foreword ...25Introduction ...27PART I Quality Management Core Concepts1 Quality Management in SAP ERP ...371.1 Organizational Structures in SAP ERP ...391.2 Quality Management in the SAP Landscape ...421.3 Business Processes in QM ...441.4 Integration with Other Components ...541.5 Summary ...562 Quality Planning ...572.1 Quality Management View in Material Master ...592.2 Master Record ...702.3 Master Recipe or Routing ...732.4 Reference Operation Set ...742.5 Work Center ...742.6 Inspection Method ...762.7 Quality Agreements ...782.8 Quality Information Record ...802.9 Master Inspection Characteristic (MIC) ...812.10 Sampling Procedure ...912.11 Inspection Plan ...942.12 Material Specification ...1082.13 Summary ...1103 Quality Inspection ...1113.1 Business Processes in Quality Inspection ...1123.2 Optimization Features of Inspection Planning and Quality Inspection ...1293.3 Multiple Specifications ...1523.4 Configuration Basics: Quality Planning and Quality Inspection ...1703.5 Summary ...212PART II Quality Management Integration with Logistics Components4 Integrating QM with Materials Management ...2154.1 Configuration Basics ...2164.2 Procurement Business Processes ...2194.3 Pilot Run Inspection: Inspection Type 0102 ...2314.4 Subcontracting: Inspection Type 0130 ...2364.5 Inventory Management Processes ...2414.6 Handling Inspection Stock at QM Activation: Inspection Type 0800 ...2484.7 Summary ...2515 Integrating QM with Production Planning ...2535.1 Configuration Basics ...2545.2 Master Data ...2595.3 Business Processes in Production Planning ...2635.4 Summary ...2826 Integrating QM with Sales and Distribution ...2836.1 Configuration Basics ...2846.2 Master Data ...2856.3 Business Processes ...2876.4 Summary ...2957 Integrating QM with Plant Maintenance ...2977.1 Deciding Which SAP ERP Components to Implement ...2987.2 Defining Test Equipment ...3007.3 Configuration Basics ...3027.4 Test Equipment Master Data ...3057.5 Business Processes in Test Equipment Management ...3227.6 Summary ...3298 Optimizing Quality Management ...3318.1 Dynamic Modification Rule (DMR) ...3328.2 Recurring Inspection, Best Before Date, and Shelf Life Expiration Date ...3468.3 Active Ingredient Management ...3548.4 Batch Derivation ...3758.5 Summary ...385PART III Quality Management Workflow Tools9 Sample Management ...3899.1 Plant Settings: Sample Management ...3909.2 Master Data ...3919.3 Business Processes in Sample Management ...3969.4 Physical Sample Drawing with Reference: Production Processes ...4089.5 Configuration Basics ...4119.6 Summary ...41310 Quality Certificates ...41510.1 Incoming Quality Certificates ...41510.2 Outgoing Quality Certificates ...42710.3 Summary ...43711 Quality Notification ...43911.1 Workflow ...44011.2 Quality Notification in Sales and Distribution ...44211.3 Quality Notification in Production ...45711.4 Quality Notification in Procurement ...46011.5 Quality Notification Tools ...46411.6 Configuration Basics: Quality Notification ...47511.7 Summary ...48212 Quality Costs ...48312.1 Quality-Related Costs ...48412.2 Master Data Setup for Quality Costs ...48612.3 Business Processes ...49312.4 Configuration Basics: Quality Costs ...50612.5 Summary ...50713 Classification ...50913.1 Overview ...51013.2 Assigning the Material Class to the Material Master ...51613.3 Finding Objects in Classes ...51813.4 Summary ...52014 Engineering Change Management ...52114.1 ECM Configuration ...52214.2 Change Master ...53614.3 Engineering Change Request/Engineering Change Order ...54214.4 ECR/ECO Step-by-Step Approach: At a Glance ...55014.5 Summary ...55215 Digital Signature ...55315.1 Configuration Basics ...55515.2 Digital Signature in QM Business Processes ...56415.3 Digital Signature Logs ...56615.4 Summary ...56816 Document Management System ...56916.1 Configuration Basics: Document Type ...56916.2 Business Processes in DMS ...58116.3 DMS Integration in QM Processes ...59416.4 Summary ...597PART IV Monitoring, Evaluation, and Control in Quality Management17 Early Warning System ...60117.1 Overview ...60117.2 Set Up EWS ...60317.3 Schedule an EWS ...61117.4 EWS in Action ...61217.5 Exception Analysis ...61517.6 Summary ...61618 Reporting in SAP ...61718.1 The Basics of Reporting ...61818.2 Standard Analyses ...62818.3 QM Cockpit for Evaluations ...63818.4 Data Browser ...64018.5 SAP Query ...64218.6 QuickViewer ...65318.7 Assign a Transaction Code to a Query ...65418.8 Flexible Evaluation ...65518.9 Batch Information Cockpit ...65918.10 Summary ...66119 Quality Control ...66319.1 Vendor Evaluation ...66419.2 Quality Level ...68019.3 Statistical Process Control (SPC) ...68319.4 Summary ...694PART V Continuous Business Process Improvements with Quality Management20 Audit Management with SAP ERP ...69720.1 Overview ...69720.2 Setting Up Audit Management ...70020.3 Business Processes in Audit Management ...70820.4 Productivity Tools and Audit Monitor ...71720.5 Audit Inspection: Inspection Type 17 ...72120.6 Configuration Basics: Audit Management ...72220.7 Summary ...72621 Stability Study ...72721.1 Integration Aspects ...72821.2 Master Data in Stability Study ...72921.3 Business Processes in Stability Study ...73021.4 Configuration Basics: Stability Study ...75821.5 Summary ...76622 Failure Mode and Effects Analysis (FMEA) and Control Plan ... 76922.1 FMEA Process Overview ...77022.2 Set Up FMEA ...77422.3 Business Processes in FMEA ...79622.4 Question List ...80822.5 FMEA Monitor ...81222.6 Control Plan ...81422.7 Configuration Basics: FMEA and Control Plan ...82222.8 Summary ...832Appendices ...833A Glossary ...835B Movement Type Mapping ...843C QM User Tables ...851D QM User Exits ...861E The Author ...867Index ...869