Governments have used information and communications technologies (ICT) to drastically change how the public sector interacts with citizens and businesses. It can improve government performance in delivering effective or highly sophisticated public services, reengineering or improving internal organization and processes, engaging social participation and dialogue, enabling transparency in procedures and outcomes to the public, and improving public sector's efficiency in general. This book illustrates the full theoretical context of current policies, issues, and implementation. It highlights e-government success stories from developed regions such as the U.S., Europe, Asia, and Australia, then presents future trends and innovation.

Global Perspectives on Public Administration and Information Technology Innovations. Open Government Data: A European Perspective. Best Practices in E-Governance: A Comparative Study based on the Rutgers University Worldwide Digital Governance Survey. Does External Environment Affect E-Government? A Cross-Country Analysis. Web based participatory democracy findings from Italy. Comparative Scientometric Analysis In Social Media. What Can We Learn? And What Is The Next? E-Government as an Innovative Product: Theories and Case Study. Aligning Strategy and ICT in Public Organizations: A Critical Management Challenge. Topical Issues in Public Administration and Information Technology Innovation. An analysis of failure in a G2G e-government context via the Updated Delone and McLean model. The discretionary space of geoICT professsionals in public sector cooperation programs. The Evolution of Virtual Currencies: Analyzing the Case of Bitcoin. Gov 2.0, Mobility and Inclusion: A Critical Examination of Social Assistance Reform in Ontario, Canada. SPCData: the Italian Public Administration Data Cloud. Coupling Public Sector Information and Public-funded Research Data in Europe - A Vision of an Open Data Ecosystem. How Can Public Administration Restructuring Contribute To Greek Educational Reform.