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Leading High-Reliability Organizations in Healthcare
ISBN-13:
9781466594890
Veröffentl:
2016
Seiten:
253
Autor:
Richard Morrow
eBook Typ:
PDF
eBook Format:
EPUB
Kopierschutz:
2 - DRM Adobe
Sprache:
Englisch
Beschreibung:
This book details the attributes and practices that help high-reliability organizations (HROs) excel in the service they provide to their customers. Explaining what it takes to achieve high reliability in healthcare settings, it presents proven tools and concepts that leading healthcare organizations are using to improve safety and quality. The book identifies the necessary infrastructure, methods, and analytics required to achieve and sustain higher reliability. It also includes case studies that illustrate success stories and failures, so readers can avoid making the same mistakes.
Reliability ¿ Able to Rely. Measures of Reliability. Leadership Principles in High Reliability Organizations (HROs). Culture of High Reliability Organizations. Management Principles in HROs. Achieving High Reliability in Functional Outcomes. Achieving Higher Reliability in Safety Outcomes. The Roadmap to High Reliability. History of Healthcare Reliability. Capability. Design for Reliability. Rolled Throughput Yield (RTY). Graphical and Statistical Methods for Reliability. Financial Impact. Value Streams in Accountable Care Organizations.
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