'When the next generation of public affairs practitioners look back to the beginning of the 21st century they will recognise the Handbook of Public Affairs as the cornerstone text on which global practice came to be based' - Tom Spencer, Executive Director, European Centre for Public Affairs

Forewords - Douglas G Pinkham and Lord Tom McNallyIntroduction - Phil Harris and Craig S Fleisher The Development of a Sub-Discipline and Major Area of ResearchPART ONE: THE ENVIRONMENTS OF PUBLIC AFFAIRSThe Global Development of Public Affairs - Craig S FleisherPublic Affairs in North America - John M Holcomb US Origins and DevelopmentThe History and Development of Public Affairs in the European Union and United Kingdom - Robin PedlerThe External Environment of Public Affairs in North America - William D Oberman Public Policy Process and InstitutionsThe External Environment of Public Affairs in the European Union and United Kingdom - Thomas Spencer Public Policy Process and InstitutionsThe Internal Environment of Public Affairs - Brian Hawkinson Organization, Process and SystemsThe Management of Public Affairs in the United Kingdom - Phil HarrisPART TWO: TOOLS, TECHNIQUES AND ORGANIZING FOR PUBLIC AFFAIRSThe Tools and Techniques of Public Affairs - Amy Showalter and Craig S FleisherThe Human Resource Dimensions of Public Affairs - Patrick Shaw Staffing, Training, Career Paths, Competencies and SalariesMeasurement and Evaluation of Public Affairs Process and Performance - Craig S FleisherInformation Systems and Technology in Public Affairs - Edward A Grefe and Scott A CastlemanThe Organization and Structuring of Public Affairs - Martin B MeznarPART THREE: CASE STUDIES IN PUBLIC AFFAIRSManaging Government Relations in the European Union - Rinus Van SchendelenThe Rise of NGOs in the EU - Simon TitleyLobbying in the United Kingdom - Phil Harris and Irene HarrisA UK Case - Leighton Andrews Lobbying for a New BBC CharterLobbying by US Beer Wholesalers - Connor MagrathLobbying in the United States - Clive S Thomas An Overview for Students, Scholars and PractitionersLobbying in the United States - Burdett Loomis An Industry MaturesStakeholder Relationships in Canada - James Shaw and Patrick Shaw In Partnership with the CommunityAn Integrated Model - Geoff Allen The Evolution of Public Affairs Down UnderEmerging Markets - Andreas Lederer, Niombo Lomba and Christian Scheucher Public Affairs in Germany and AustriaPolitical Marketing and Public Affairs - Bruce I NewmanPART FOUR: SCHOLARSHIP AND THEORY BUILDING IN PUBLIC AFFAIRS`Theories' and Theoretical Roots of Public Affairs - Duane WindsorManaging Business Political Advocacy in the United States - Gerry Keim Opportunities for Improved EffectivenessPublic Affairs and the Governance Challenge - John M Holcomb Policy Actors and Corporate Reforms 2001-04The Empirical Study of Public Affairs - Jennifer J Griffin A Review and SynthesisIssue Management - Pursey P M A R Heugens Core Understandings and Scholarly DevelopmentStakeholder Management - Archie B Carroll Background and AdvancesEducating Present and Future Public Affairs Practitioners - Craig S Fleisher Model ProgramsPublic Affairs, Corporate Scandals and Regulation - John M Holcomb Policy Actors and Actions