Beschreibung:
This book provides a single source for those who need to develop beyond Crew Resource Management (CRM) to Safer Systems. Its principles apply to aviation and other industries, for which case studies are included. Its readership includes those who design, deliver or manage such training within airline and other companies.
Contents: Establishing the Aim: Defining crew resource management; Safety and the learning organisation; Establishing the goal - identifying CRM behaviour. The Conduct of Training: Developing training activities; Delivering training. Measuring Results: Measuring the effectiveness of CRM training; Measuring CRM skills; Administration of the process; Index.