Beschreibung:
Facilitation skills are certainly amongst the management skills for the new Millennium. This collection is designed to help train managers, team leaders and others to be facilitators as well as providing practical theory and activities for those who have to work with 'live' teams and groups. Each topic is covered with key theory, relevant to anyone who wants a deeper understanding of the teams/groups process; one or two activities; 1:1 coaching guidance and notes about your (the reader's) ongoing development as a facilitator.
Key issues - Quick guide; Introduction. Part One Essential Facilitation: What is facilitation?; The qualities of the facilitator; Self-awareness; Beginnings; Planning and structuring; Establishing a group contract; Valuing yourself and others; Managing feelings; Skilful challenge; Facilitating feedback. Part Two Group and Team Facilitation: Group process - inclusion; Group process - control; Group process - openness; Understanding roles in teams; Facilitator authority; When and how to intervene; Working with diversity; Working with scapegoating; Negotiation skills; Facilitator Support. Part Three Creative Facilitation: One-to-one facilitation; Powering up presence; Facilitating without words; Defence patterns; Consultancy skills; Working in the here and now; Creative facilitation; Imaginal work; Using stories to facilitate learning; Endings.