Beschreibung:
This book offers students a uniquely concise, accessible and comprehensive introduction to hotel accommodation management. International case studies illustrating examples of practice in the industry are integrated throughout along with study questions and other features to aid understanding and problem solving.
Foreword; Chapter 1 Introduction: Managing Hotel Accommodation: An Overview; Chapter 2 Trends and Issues in Hotel Ownership and Control; Chapter 3 Valuation of Hotel Assets; Chapter 4 Hotel Accommodation Design; Chapter 5 Hotel Front Office Management; Chapter 6 Housekeeping and Related Accommodation Services; Chapter 7 Hotel Spa and Wellness Management; Chapter 8 Accommodation and MICE; Chapter 9 Managing Accommodation in Integrated Resorts; Chapter 10 Hotel Revenue Management; Chapter 11 Hotels and Social Media; Chapter 12 Hotels and Sustainability; Chapter 13 Co-creation and the Sharing Economy in Hospitality and Tourism; Chapter 14 Facilities Management; Chapter 15 The Future(s) of Hotel Accommodation Management