Beschreibung:
Beyond Airline Disruptions explains how airlines can utilise unexplored potential for gradual, consistent, and measurable improvements, centred around cost and quality of operational performance. This second, revised edition features additional content which introduces a game-changing approach to airline management and decision making.
Introduction; 1 Obscured by the past; 2 The path to improvement; 3 Understanding disruptions; 4 Organising disruption information; 5 Reinventing decision making; 6 Thinking and managing anew; The way forward; Appendix 1: Standard IATA delay codes; Appendix 2: Resolving the 'technical' delay; Appendix 3: Crew shortage; Appendix 4: Cost saving and cultural issues; Appendix 5: Disruption audit; Appendix 6: Direct and indirect cost of aircraft damage