Offers students, scholars and the general reader original research and candid frontline insights to understand the intersecting influences of journalistic practices, news discourses, public opinion and policymaking on one of the most polarizing issues of our time.

Introduction: Situating The "Refugee Crisis" And Its Sociopolitical Effects Through 21st Century European Journalism [Giovanna Dell'Orto and Irmgard Wetzstein] Part 1: Policy, Politics and Media Discourses from Fortress Europe To Mutti Merkel And Idomeni 1. Welcoming Citizens, Divided Government, Simplifying Media: Germany's Refugee Crisis, 2015-2017 [Dietrich Thränhardt] Notes from the Field: One Sentence, Many Misunderstandings: A German Journalist Reflects On Germany's "We Can Do It" Stance [Peter Riesbeck] 2. The Expectations-Politics-Policy Conundrum: Assessing the Impact of The Migration and Refugee Crisis on The European Union [Vicki L. Birchfield and Geoffrey Harris] 3. "Fortress Europe": Representation and Argumentation in Austrian Media And EU Press Releases On Border Policies [Sabine Lehner and Markus Rheindorf] 4. The Gender Dimension of The Refugee Debate - Progressiveness and Backwardness Discourses in Austrian Press Coverage [Irmgard Wetzstein] 5. Empathy Toward Refugees, Apathy Toward Journalism - Hundreds of Thousands of Refugees in Greece, Thousands of Stories, Just A Few Hundred Clicks [Andreas M. Panagopoulos] Notes from the Field: Real Empathy, Fake News? One Reporter's Experiences in The Frontlines in Northern Greece [Costas Kantouris] Part 2: Civil Society Responses as Another Lens into Public Opinion in Greece, Austria And Germany 6. Moving on And In: Integration Through Shared and Independent Living Spaces in Greece [Sophia Ioannou with Valia Savvidou] 7. Tackling The "Refugee Crisis" And Meeting the Educational Needs of Newly Arrived Refugees: Programs for Refugee Teachers and Students in Germany And Austria [Kerstin Lueck and Leonhard Dokalik-Wetzstein] 8. Online Fake News, Hateful Posts Against Refugees, And A Surge in Xenophobia and Hate Crimes in Austria [Claudia Schäfer with Andreas Schadauer] Part 3: Journalism at The Border - Reporting on The Crisis in Greece 9. Trying to Find the Right Words [Ioannis Papadopoulos] 10. Down & Out & Wet & Bedraggled - Navigating the Emotional and Ethical Maelstrom of Reporting from The Crisis Flashpoint of Idomeni [Phoebe Fronista and Sofia Papadopoulou] 11. Overcoming the Empathy Gap - Covering Europe's Migrant Crisis for An American Audience [Jeanne Carstensen] 12. Reporting Back to The Migrant Audience - Afghans' Exodus and Perilous Journey to Europe [Mustafa Mohammad Sarwar] 13. Avoiding the Traps of The Numbers Game and Caricatures - The Responsibility of Keeping the Factual Record for The World [Elena Becatoros and David Rising] Part 4: Journalism and Integration - Reporting on The Crisis in Austria And Germany 14. From Empathy to Hostility In 127 Days - The Journey of Austrian Press and TV Coverage [Edith Meinhart, Martin Staudinger, and Peter Unger] 15. Cologne's New Year's Eve Sexual Assaults: The Turning Point in German Media Coverage [Jan Bielicki] Notes from the Field: Fake News and A Profession in Crisis: A Foreign Correspondent Reflects On "Willkommenskultur" [Carmen Valero] 16. Torn Between Transparency and Stereotypes? How to Report About Refugees and Crime [Eva Thöne] 17. Widening the Focus - Why Writing About Migration Is More Than Writing About Migrants [Caterina Lobenstein] 18. After the Arrival - Telling Stories of Integration in Germany For a Global Audience [Melissa Eddy] Conclusion: Interplays of Journalistic Practices, News, Public Opinion and Policies in Europe's Refugee Crisis [Giovanna Dell'Orto]