Beschreibung:
Organizational executives must change the way they think about how to invest in and manage IT if they want to get lasting value from computer-based innovations. The old way of thinking has not served organizations well. They continue to experience high levels of technological and operational failures even though they apply a wide variety of industry best practices. The rapid pace of technological advancement has tended to hide some fundamental problems that have existed from the start. These involve, not the technology only, but also the management and application of that technology. The human and organizational factors have not kept pace. They have remained relatively static and, to a shocking degree, ineffective.
1. Business and IT Challenges for Today's Organization.- 2. The Value Cycle.- 3. The Engineering Model of Business-IT Alignment.- 4. The Agricultural Model.- 5. The Value Realization Cycle.- 6. Governing IT Service Delivery.- 7. Enterprise Architecture.- 8. IT Investment Portfolio.- 9. Sourcing IT Services.- 10. Measuring IT Value Delivery.- 11. ROI.- 12. The Role of Leadership.- 13. It's Not About Technology; It's About Value.