The true measure of the successful practice of public service is its ability to remain faithful to the tenets of democratic society. This text links the practice of public administration to the core concepts of American democracy. It covers the various aspects of public administration in the context of "delivering democracy" in public service.

Chapter 1 Democracy and Public Service, Mary R. Hamilton; Chapter 2 Democracy, Public Administrators, and Public Policy, Dale Krane; Chapter 3 A Brief Tour of Public Organization Theory in the United States, Gary S. Marshall; Chapter 4 Citizens, Citizenship, and Democratic Governance, Cheryl Simrell King; Chapter 5 Democracy, Public Participation, and Budgeting, Aimee L. Franklin, Carol Ebdon; Chapter 6 Citizen Participation in Performance Measurement, Alfred T. Ho; Chapter 7 Democracy and the "Republican Revival" in Administrative Law, Christine M. Reed; Chapter 8 En-gendering Democracy, Janet R. Hutchinson; Chapter 9 Democratic Administration in a Multicultural Environment, Mohamad G. Alkadry; Chapter 10 Nonprofit Organizations, Philanthropy, and Democracy in the United States, Angela M. Eikenberry; Chapter 11 The Public Service Practitioner as Agent of Social Change, Richard C. Box;