Beschreibung:
Written for HR professionals and advanced HR students, this practical text presents a results-based approach to HR accountability.
Part I: Setting the Stage for Accountability 1. The Need for Results from HR 2. Measuring the HR contribution: A History of Approaches 3. A Results-Based Model 4. Management Influence on Human Resources Accountability Part II: Measuring the Impact and ROI of Specific HR Programs 5. Achieving Business Alignment with Human Resources Programs 6. Selecting the Solution and Developing Objectives 7. Collecting Data 8. Analyzing Relationships, Causation, and Attribution 9. Monetary Benefits, Costs, and ROI 10. Reporting Results and Driving Improvement Part III: Measuring and Reporting the Total HR Function 11. How Much Should You Invest in HR? 12. Do HR Practices Add Value? 13. Measuring Specific Human Resources Functions and Processes 14. Developing an Executive-Friendly HR Scorecard