Beschreibung:
Cognitive Work Analysis (CWA) is a structured framework specifically developed for considering the development and analysis of complex socio-technical systems. Cognitive Work Analysis: Coping with Complexity contains a comprehensive description of CWA, introducing it to the uninitiated. It then presents a number of applications in complex military domains to explore the benefits of CWA and pays particular attention to investigating the CWA framework in its entirety.
Contents: Introduction; It's a complex world; Interaction design; Application of CWA in familiar domains; Applications of CWA in a complex world; Using CWA to design for dynamic allocation of function; Designing interfaces using CWA; Development of a CWA software tool; Does the tool make the CWA process any quicker or easier?; Conclusions; Appendix; Bibliography; Index.