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The Negotiation Handbook
ISBN-13:
9781315291642
Veröffentl:
2016
Seiten:
194
Autor:
Patrick J. Cleary
eBook Typ:
PDF
eBook Format:
EPUB
Kopierschutz:
2 - DRM Adobe
Sprache:
Englisch
Beschreibung:
Whether you're involved in a labor-management dispute or a landlord-tenant disagreement, considering a major purchase or overseeing a large commercial transaction, there are elements that are common to all negotiations. This book walks the reader through the world of negotiating in an easy-to-follow, step-by-step fashion, covering the macro and micro-process of negotiations, the importance of adequate preparation, knowledge of the rules, and the role and usefulness of a mediator.Written by a senior business policy analyst and former labor mediator for the U.S. government, the book focuses on labor-management negotiations; however, the concepts, skills, and insight it offers go well beyond labor-management disputes. The book is as useful for a first-time homebuyer or a business student as it is for a veteran union arbitrator or a busy executive.
Introduction; Chapter 1 The Dynamics of Negotiation; Chapter 2 Preparing for the Negotiation; Chapter 3 The Basics of Conflict Resolution; Chapter 4 The Negotiation; Chapter 5 Rules; Chapter 6 Mediators: Lessons and Observations; Epilogue The Gym Wall;
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