Beschreibung:
For managerial communication courses.Strategic communication methods that support the development of ethical and effective managers at all levels of business. For professors who know students need effective communication skills to be successful in the business world, this text provides a strategic, yet practical view of managerial communication.
Chapter 1: Management Communication in Transition Chapter 2: Communication and Strategy Chapter 3: Communication Ethics Chapter 4: Speaking Chapter 5: Writing Chapter 6: Persuasion Chapter 7: Technology Chapter 8: Listening and Feedback Chapter 9: Nonverbal Communication Chapter 10: Intercultural Communication Chapter 11: Managing Conflict Chapter 12: Business Meetings That Work Chapter 13: Dealing with the News Media