First Published in 1995. Routledge is an imprint of Taylor & Francis, an informa company.

Contents: W. Lehr, Introduction. Part I:Economic Theory of Network Quality.N. Economides, W. Lehr, The Quality of Complex Systems and Industry Structure. B. Chakravorti, Y. Spiegel, The Political Economy of Entry Into Local Exchange Markets. N. Stolleman, Dynamic Effects of Regulation on Exchange Carrier Incentives. B. Chakravorti, W.W. Sharkey, P. Srinagesh, Issues in the Pricing of Broadband Telecommunications Services. Part II:Regulatory Practice.S.V. Berg, A New Index of Telephone Service Quality: Academic and Regulatory Review. R.W. Lawton, Network Utilization Principles and Pricing Strategies for Network Reliability. T.W. Hazlett, Rate Regulation and the Quality of Cable Television. Part III:Empirical Trends and Evidence.J.M. Kraushaar, Quality-of-Service Measurement and the Federal Communications Commission. R.G. Tomlinson, The Impact of Local Competition on Network Quality. J.C. Wohlstetter, Gigabits, Gateways and Gatekeepers: Reliability, Technology and Policy.