This book examines the National Palace Museum¿s efforts to combine its expertise in museum service with a digitalized platform. It analyses the research results of surveys conducted by the National Science Council and aims to inform readers of digital establishment and service innovations from an organization¿s perspective as well as the necessities of technological and managerial implementation. The development process of new digital contents and IT-enabled services of NPM would be a very useful benchmark for museums and the brick-and-mortar industries in Taiwan and the world.

Section 1: NPM-related 1. Challenges and Adaptations: The transformation of the National Palace Museum over the past 30 years, Ming-Chu Fung 2. Transforming Traditional Organizations: A Model and Challenges, Rua-Huan Tsaih 3. Application and Interdisciplinary Integration of Digital Technology and the Humanities: Using the history of the development of digital assets in the National Palace Museum as an example, Quo-Ping Lin, Chen-Wo Kuo, Shoou-Shyan Yen and Chun-Ko Hsieh Section 2: Organization-related 4. Organizational Issues in Implementing Information and Communication Technology in Museum: The case of the National Palace Museum, Tzu-Shian Han and Yi-An Chen 5. Measurement Development of Service Quality for Museum Websites Displaying Artifacts, Hsu-Hsin Chiang, Rua-Huan Tsaih and Tzu-Shian Han 6. Legal Issues Regarding Innovative Museum Services in a Mobile and Cloud Computing Environment ¿ Examples of Copyright and Licensing Issues for the National Palace Museum, Jerry G. Fong Section 3: Technology-related 7. Developing the Cloud Services Adoption Strategy for the National Palace Museum, Hsin-Lu Chang and Kai Wang 8. Mobilizing Digital Museums, Yao-Nan Lien, Hung-Chin Jang, Tzu-Chieh Tsai, Pei-Jeng Kuo and Chih-Lin Hu 9. Design Factors of a Mobile Museum Navigation System: The Case of National Palace Museum, Eldon Y. Li and Laurence F.K. Chang 10. Investigating Security Mechanisms for ICT-enabled Services of the National Palace Museum, Fang Yu