Beschreibung:
This book explores the daily realities of working life for mid-level managers in the UK¿s NHS and critiques the movement towards a healthcare model, based around HMO-type providers such as Kaiser Permanente, that is well-known internationally but is often considered far from 'best practice' when it comes to patient care.
Preface: The `Highest Law¿ 1. Deconstructing the Welfare State: Undoing `One of the Greatest Achievements in History¿? 2. Deconstructing the NHS: The Changing Roles of Junior and Middle Managers 3. Exploring NHS Work: A Critical-action Perspective 4. Ready to do Business: Management and Organizational Change in an Acute Trust 5. Contested Culture: Managerial Work in an Ambulance Trust 6. Staying Afloat: Negotiating Change at a Mental Health Trust 7. When Organizations Disappear: Deconstructing Management at a Primary Care Trust 8. Managing the Impossible: The Challenges of Organizational Change in the NHS