"Success is Assured" was born from a pair using those design practices over a century ago: the Wright Brothers. They set about methodically learning the causal relationships between the different design decisions they needed to make and the performance of the airplane.

Foreword. Acknowledgments. Introduction. Part I HOW TO ESTABLISH "SUCCESS IS ASSURED" PRIOR TO MAKING DECISIONS IN YOUR ORGANIZATION. 1 Pratt & Whitney Case Study: Their Journey to"Success is Assured. 2 "True North". 3 The Enablers. 4 Causal Mapping. 5 Aligning "True North" across Organizational Boundaries. 6 Making the Transition. Part II A STORY OF SET-BASED CAUSAL MAPPING ACCELERATING COLLABORATIVE LEARNING. 7 Introduction to the Story. 8 Monday Morning, Infrared Technologies Corporation. 9 Tuesday Morning, Infrared Technologies Corporation. 10 Wednesday Morning, Infrared Technologies Corporation. 11 Thursday Morning, Unmanned Aircraft, Inc. 12 Thursday Afternoon, UA Teleconference with Power Flow Corp. 13 Wednesday Morning, Week 2, Teleconference between the Navy, IRT, and UA. 14 Monday Morning, Week 3, UA Headquarters. 15 Tuesday Morning, Week 3, UA Headquarters. 16 Friday Morning, Week 3. Appendix I: Character List Quick Reference. Appendix II: A Brief History of Lean Product Development and Set-Based Concurrent Engineering. Appendix III: Causal Mapping for Problem-Solving. Appendix IV: Causal Mapping for Making a Set of Decisions. Appendix V: Causal Mapping for Achieving or Improving a Customer Interest. Appendix VI: Causal Mapping for Moving a Limit Curve in a Specific Direction. Appendix VII: Problem K-Brief. Index