Doing More with Less
Measuring, Analyzing and Improving Performance in the Not-For-Profit and Government Sectors
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ISBN-13:
9781137437792
Veröffentl:
2014
Erscheinungsdatum:
31.10.2014
Seiten:
272
Autor:
B. Marr
Gewicht:
567 g
Format:
216x142x28 mm
Sprache:
Englisch
Beschreibung:
Written in an accessible and practical style, Doing More With Less 2nd edition addresses the efficiency drive using models, tools, and ideas more commonly found in the corporate world. This fully updated edition also includes case studies from Audit Scotland, Belfast City Council, FBI, NHS, Ministry of Works (Bahrain), and many more.
An expert guide to creating and managing public service value
Introduction 1. Both Efficient And Effective, The New Public Sector Performance Agenda 2. Balanced Scorecards, The Journey From Measurement To Strategic Performance Management 3. Using Lean Thinking To Improve Strategic Performance 4. Designing Strategy Maps To Agree Strategic Priorities 5. Agreeing High Level Strategic Outcome Targets And Key Performance Indicators 6. Selecting Strategic Initiatives: 7. Aligning Financial Management With Strategic Goals 8. Keeping Your Eyes On The Ball: Reporting And Reviewing Performance 9. Building A Culture Focused On Strategic Performance Management Conclusion And Key Strategic Performance Questions
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