This core textbook, co-authored by two experienced academics who have also worked in industry and consultancy, is a concise introductory text focusing on the core skills of managing people in organisations. With a strong emphasis on people management, it addresses the needs of those in managerial and leadership roles, and identifies the skills needed to handle the growing range of managerial responsibilities such as prioritization, delegation, disciplinary and performance handling, and negotiation. Packed with real-life examples of management in practice, this text explores the key original concepts of the managerial escalator, the hybrid manager and the managerial gap. The book's extensive range of pedagogical features, found throughout each chapter, alongside the text's clear and accessible style, provides students with a step-by-step guide through such essential themes as motivation, communication, recruitment and selection, development, negotiating skills and workplace counselling.This is the ideal introductory text for undergraduate and postgraduate management students, as well as for those in the workplace who are likely to acquire managerial responsibility.

1. Managers And Their Backgrounds 2. Identifying The Manager's Job 3. The Manager And The Organization 4. Managerial And Leadership Style 5. Delegation 6. Motivation And Stress 7. Reward 8. Communication 9. Recruitment And Selection 10. Appraisal 11. Training And Development 12. Workplace Counselling 13. Disciplinary Handling And Dismissal 14. Negotiating Skills 15. Meetings, Chairing And Team Building.