This book outlines a new student lifecycle framework for practitioners together with working solutions to real problems in the form of exemplar case studies from the UK and internationally.

Foreword 1. Introduction Part I: Supporting First Contact and the Admissions Process 2. Partner Institution Admissions 3. Effective Communication of Information to Applicants 4. First Contact and Beyond 5. Developing IT Systems for Points Based Immigration Part II: Pre-arrival 6. Online Enrolment 7. Pre-school Arrival 8. Develop Me! Support Me! Engage Me! 9. Pre-arrival and Orientation Website Part III: Arrival and Orientation 10. The 8 Strand Approach to Orientation for Fresher and Direct Entry Students 11. Residential Advisors Welcome and Support 12. International Programme 13. Planning and Improving the Quality of Parent Orientation Programmes Part IV: Induction 14. Mapping Transitions 15. Supporting Women in Science and Engineering 16. Integrating Skills into the Curriculum 17. Leading on from Orientation Part IV: Reorientation and Reinduction 18. Re-orientation and Reinduction for Returning Students 19. Tick Off to Take Off 20. Sustaining Global Perspective 21. Study Away Support Part VI: Outduction 22. Graduation Festival 23. What Next? A Guide for Engineering Students 24. Outduction Research 25. Sophomore Solutions Part VII: Academic Student Support and Development 26. A Student Voice in Learning & Teaching 27. Supporting Transitions 28. Super Personal Tutors 29. Getting it Right Second Time Around Part VIII: Supporting Staff to be Supporters 30. Supporting the Supporters 31. Working Towards an Inclusive Induction 32. International Case Study 33. Responding to Student Expectations Part IX: Learning and Teaching 34. Academic Peer Support 35. The Tool Box 36. Using Electronic Voting Systems to Enhance the Student Experience 37. Attendance Monitoring Part X: Student Evaluation and Feedback 38. Mid-Module Feedback 39. Leeds Met Diary Room 40. Map Works 41. An Evidence Based Approach to Student Evaluation 42. Conclusion