Based on his experience working with over 1,000 organizations in 32 countries on cultural transformation for the values-driven organization. the author presents a whole system approach to cultural transformation, showing organizations how they can change their culture to become values-driven organizations that support their employees, their customers, their partners, their leaders, and ultimately drive effectiveness and profit.

Table of ContentsChapter 1 Introduction Background Whole System Change Implementing Whole System Change 2 The Seven Levels of Consciousness Model The Seven Levels of Personal ConsciousnessThe Seven Levels of Group Consciousness3 The Cultural Transformation ToolsSM The Seven Levels of Organizational ConsciousnessFull-Spectrum Consciousness4 Mapping the Values of Organizations Values PlotValues Distribution Distribution of Positive ValuesCTS ChartBusiness Needs ScorecardOther Examples of the Use of the CTT Assessment InstrumentsConclusions5 Mapping the Values of Individuals Individual Values AssessmentsConclusions6 Merging Cultures - The Importance of the Values of the Leadership Group The Merger of Company A and Company BThe Merger of Department A and Department BThe Values of the Leadership Group 7 Leadership Development - The Key to Cultural TransformationThe Seven Levels of Leadership ConsciousnessFull-Spectrum ConsciousnessHow Do Leaders Become Full-Spectrum?Leadership Values Assessments 8 Whole System Change - The Context for Cultural TransformationThe Integral ModelCommon MistakesCultural Entropy 9 The Framework for Whole System ChangePreparation PhaseImplementation Phase 10 The Importance of Values-Based Decision-MakingThe Four Vectors of ConsciousnessThe Five Modes of Decision-MakingConclusions 11 Values-ManagementGroup Performance IndicatorsIndividual Performance IndicatorsValues-Management Software 12 Integrating Appreciative Inquiry 13 Integrating ResilienceBaseline Resilience Diagnostic 14 Integrating the EFQM Excellence Model®The Emergence of Excellence in EuropeIntegrating EFQM and CT ToolsCase Study: Facilities Directorate Sheffield Hallam University15New Leaders, New Change-Agents Values-Based Decision-MakingNew LeadersMaster Practitioners of Whole System Change Annex 1: Resources and Contact Information