Russell and Taylor's Operations and Supply Chain Management, 10th Edition is designed to teach students understand how to create value and competitive advantage along the supply chain in a rapidly changing global environment. Beyond providing a solid foundation, this course covers increasingly important OM topics of sustainability, corporate social responsibility, global trade policies, securing the supply chain, and risk and resilience. Most importantly, Operations Management, Tenth Edition makes the quantitative topics easy for students to understand and the mathematical applications less intimidating. Appropriate for all business students, this course takes a balanced approach to the foundational understanding of both qualitative and quantitative operations management processes.

1 Introduction to Operations and Supply Chain Management 1S1 Operational Decision-Making Tools: Decision Analysis 322 Quality Management 523 Statistical Process Control 106S3 Operational Decision-Making Tools: Acceptance Sampling 1494 Product Design 1585 Service Design 1906 Processes and Technology 2247 Capacity and Facilities Design 254S7 Operational Decision-Making Tools: Facility Location Models 2938 Human Resources 313S8 Operational Decision-Making Tools: Work Measurement 3459 Project Management 36210 Supply Chain Management Strategy and Design 41511 Global Supply Chain Procurement and Distribution 445S11 Operational Decision-Making Tools: Transportation and Transshipment Models 47112 Forecasting 49413 Inventory Management 553S13 Operational Decision-Making Tools: Simulation 59014 Sales and Operations Planning 606S14 Operational Decision-Making Tools: Linear Programming 64315 Resource Planning 67616 Lean Systems 71717 Scheduling 750Appendix A Normal Curve Areas 785Appendix B Solutions to Odd Problems 786Index 792