Health Care Operations and Supply Chain ManagementThis innovative text offers a thorough foundation inoperations management, supply chain management,?and the strategicimplementation of programs, techniques, and tools for reducingcosts and improving quality in health care organizations. Theauthors incorporate the features and functions of Microsoft Excelwhere appropriate in their coverage of supply chain strategy,process design and analysis of health care operations, managinghealth care operations quality, and planning and controlling healthcare operations.Health Care Operations and Supply Chain Management offersreal-world examples to illustrate the most current concepts andtechniques such as value stream mapping and Six Sigma. In addition,the authors clearly demonstrate how operations and processimprovement relate to contemporary health care trends such asevidence-based medicine and pay-for-performance.Health Care Operations and Supply Chain Managementcontains:* Leading edge concepts and techniques* Real-life data and actual examples from health care settings tounderscore the main concepts in the text* Instruction in the use of Microsoft Excel for health careoperations and supply side managementThe book's numerous screen shots and detailed instructions guidethe student through the use of Microsoft Excel's many functions andfeatures.