Based on the author's first-hand experience and expertise,this book offers a proven framework for global softwareengineering. Readers will learn best practices for managing avariety of software projects, coordinating the activities ofseveral locations across the globe while accounting for culturaldifferences. Most importantly, readers will learn how to engineer afirst-rate software product as efficiently as possible by fullyleveraging global personnel and resources.Global Software and IT takes a unique approach that works forprojects of any size, examining such critical topics as:* Executing a seamless project across multiple locations* Mitigating the risks of off-shoring* Developing and implementing processes for globaldevelopment* Establishing practical outsourcing guidelines* Fostering effective collaboration and communication acrosscontinents and cultureThis book provides a balanced framework for planning globaldevelopment, covering topics such as managing people in distributedsites and managing a project across locations. It delivers acomprehensive business model that is beneficial to anyone lookingfor the most cost-effective, efficient way to engineer goodsoftware products.

Foreword ixAbout the Author xiIntroduction 1Part I Strategy1. Different Business Models 72. The Bright Side: Benefi ts 153. The Dark Side: Challenges 194. Deciding the Business Model 275. Preparing the Business Case 33Part II Development6. Requirements Engineering 397. Estimation and Planning 458. Development Processes 539. Practice: Global Software Architecture Development 5910. Practice: Software Chunks and Distributed Development 6911. Confi guration Management 8112. Open Source Development 8313. Quality Control 8914. Tools and IT Infrastructure 9515. Practice: Collaborative Development Environments 109Part III Management16. Life-Cycle Management 12717. Supplier Selection and Evaluation 13118. Supplier Management 13519. Practice: IT Outsourcing--A Supplier Perspective14120. Monitoring Cost, Progress, and Performance 15121. Risk Management 16522. Practice: Risk Assessment in Globally Distributed Projects17923. Intellectual Property and Information Security 18924. Practice: Global Software Engineering in Avionics 19325. Practice: Global Software Engineering in Automotive 209Part IV People and Teams26. Work Organization and Resource Allocation 22727. Roles and Responsibilities 23728. Soft Skills 24129. Training and Coaching 24530. Practice: People Factors in Globally Distributed Projects24931. Practice: Requirements Engineering in Global Teams 25732. Practice: Educating Global Software Engineering 269Part V Advancing Your Own Business33. Key Take-Away Tips 28334. Global Software and IT Rules of Thumb 29335. The World Remains Flat 297AppendicesAppendix A Checklist/Template: Getting Started 303Appendix B Checklist/Template: Self Assessment 309Appendix C Checklist/Template: Risk Management 315Glossary and Abbreviations 319Bibliography 339Index 349