New edition of one of the most influential books on managing software and hardware testingIn this new edition of his top-selling book, Rex Black walks you through the steps necessary to manage rigorous testing programs of hardware and software. The preeminent expert in his field, Mr. Black draws upon years of experience as president of both the International and American Software Testing Qualifications boards to offer this extensive resource of all the standards, methods, and tools you'll need.The book covers core testing concepts and thoroughly examines the best test management practices and tools of leading hardware and software vendors. Step-by-step guidelines and real-world scenarios help you follow all necessary processes and avoid mistakes.* Producing high-quality computer hardware and software requires careful, professional testing; Managing the Testing Process, Third Edition explains how to achieve that by following a disciplined set of carefully managed and monitored practices and processes* The book covers all standards, methods, and tools you need for projects large and small* Presents the business case for testing products and reviews the author's latest test assessments* Topics include agile testing methods, risk-based testing, IEEE standards, ISTQB certification, distributed and outsourced testing, and more* Over 100 pages of new material and case studies have been added to this new editionIf you're responsible for managing testing in the real world, Managing the Testing Process, Third Edition is the valuable reference and guide you need.

Introduction xxiiiChapter 1 Defining What's on Your Plate: The Foundation of a Test Project 1Chapter 2 Plotting and Presenting Your Course: The Test Plan 49Chapter 3 Test System Architecture, Cases, and Coverage 79Chapter 4 An Exciting Career in Entomology Awaits You: A Bug-Tracking Database 145Chapter 5 Managing Test Cases: The Test-Tracking Spreadsheet 199Chapter 6 Tips and Tools for Crunch Mode: Managing the Dynamic 257Chapter 7 Stocking and Managing a Test Lab 293Chapter 8 Staffing and Managing a Test Team 319Chapter 9 The Triumph of Politics: Organizational Challenges forChapter 10 Involving Other Players: Distributed Testing, outsourcing, and related topics 421Chapter 11 Economics of Testing: Fiscal Context 475Chapter 12 Testing Implications of Project and Process: Situational Context 497Appendix A Hardware Testing Fundamentals: An Introduction for Software Testing Professionals 553Appendix B Omninet: The Internet Everywhere Marketing Requirements Document 567Appendix C Omninet: The Internet Everywhere System Requirements Document 575Appendix D Bibliography, Related Readings, and Other Resources 591Glossary 601Index 613