An authoritative account of how the workplace has changed, and why it has changed, for both workers and employers.

List of figures; List of tables; List of abbreviations; List of contributors; Preface; 1. Researching the changing workplace William Brown and Paul Edwards; 2. Competition and the retreat from collective bargaining William Brown, Alex Bryson and John Forth; 3. Trade union decline and the economics of the workplace David G. Blanchflower and Alex Bryson; 4. Employee representation Andy Charlwood and John Forth; 5. Voice at the workplace: where do we find it, why is it there and where is it going? Paul Willman, Rafael Gomez and Alex Bryson; 6. From industrial relations to human resource management: the changing role of the personnel function David Guest and Alex Bryson; 7. High involvement management Stephen Wood and Alex Bryson; 8. Conflict at work: the changing pattern of disputes Gill Dix, Keith Sisson and John Forth; 9. Employees' experience of work Francis Green and Keith Whitfield; 10. Equality and diversity at work Andrew Pendleton, Keith Whitfield and Alex Bryson; 11. The changing use of contingent pay at the modern British workplace Shirley Dex and John Forth; 12. Foreign ownership and industrial relations Tony Edwards and Janet Walsh; 13. The public sector in transition Stephen Bach, Rebecca Kolins Givan and John Forth; 14. Legal regulation and the changing workplace Linda Dickens and Mark Hall; 15. Conclusion: the evolutionary process William Brown, Alex Bryson, John Forth and Keith Whitfield; Technical appendix John Forth and Alex Bryson; Bibliography; Index.