Personal Conflict Management
Theory and Practice
Vorbestellbar | Lieferzeit: Vorbestellbar - Erscheint laut Verlag im/am 03.07.2024. I
Erstverkaufstag: 03.07.2024
201,03 €*
Alle Preise inkl. MwSt.|Versandkostenfrei
ISBN-13:
9781032412436
Veröffentl:
2024
Erscheinungsdatum:
03.07.2024
Seiten:
366
Autor:
Amy Janan Johnson
Format:
246x174x0 mm
Sprache:
Englisch
Beschreibung:
This third edition bridges the theory behind why conflict occurs with specific skills and tools to transform difficult interpersonal encounters into beneficial, constructive exchanges.
SECTION I: The Nature of Interpersonal Conflict and Its Causes 1. Conflict in Everyday Life: An Introduction 2. Causes and Explanations for Conflict 3. Competitive and Cooperative Conflict Approaches 4. Sociocultural Context and Conflict 5. How Power and Trust Affect Conflict SECTION II: Conflict Management Skills 6. Listening 7. Personality Traits Related to Conflict and Intrapersonal Conflict 8. Negotiation 9. Mediation 10. Conflict Assessment SECTION III: Conflict in Context 11. Managing Difficult People in Conflict and the Aftermath of Conflict 12. Families and Conflict 13. Conflict in Romantic Relationships and Friendships 14. Conflict at the Workplace 15. Intercultural Conflict 16. Conflict and Social Media
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