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Crew Resource Management Training
Beschreibung:
The book provides a data-driven approach to real-world CRM applicable to commercial pilot performance. It addresses the shift to a systems-based resilience thinking to understand how worker performance acts as a buffer against failure. Those in the aviation industry will benefit from the alternative approaches to training and organisational design.
1. Why a 'Competence-based' Approach to Crew Resource Management Training? 2. Thinking about Failure 3. A Systems Model of Aviation 4. On Being Human - Frailties, Vulnerabilities and Their Effect on Performance 5. Doing Normal Work - Processes at Level 1 6. Error as Performance Feedback 7. Acting in the Public Domain - Collaboration to Achieve Operational Goals 8. Communication 9. Organisational Factors - Level 3 10. Facilitating Aviation - Decision-Making at Level 4 11. Training for Competence 12. Assessment of Performance
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